After-Hours Dispatch Coverage for NEMT Operators

When a broker calls at 9 PM with a wheelchair transport for tomorrow morning, that call has to be answered, or the trip goes to the next provider on the list. Caravan handles every call, around the clock, so you never lose a trip request to voicemail again.

Caravan is an after-hours dispatch desk built for Non-Emergency Medical Transportation providers. It answers every call 24/7, captures Medicaid member details, mobility type, pickup and destination addresses, appointment times, and sends structured trip requests to your dispatch team.

Built for NEMT Operations

• 24/7 call coverage for after-hours trip intake
• Medicaid member ID and trip authorization number capture
• Mobility type collection: ambulatory, wheelchair, stretcher
• Pickup address, destination, and appointment time capture
• Return trip details on the same call
• Works alongside RouteGenie, TripMaster, and Ecolane

Pricing

$49 per month, 300 minutes included. 14-day free trial, no credit card required. Live in 48 hours.