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Your After-Hours Dispatch Problem, Solved for $49/Month

When your dispatch line goes unanswered, that passenger books someone else. Caravan is a virtual dispatch system that answers calls, captures full booking details, and handles reservation lookups, 24/7. No outsourced dispatcher. No voicemail. No lost revenue.

Caravan works with your existing phone number. There is no new phone system to install, no IT setup, and no changes to how your dispatchers receive reservations. It goes live within 48 hours.

Start Your Free Trial

14-day free trial. No credit card required. Live in 48 hours. Cancel anytime.

How It Works — Every Call Gets Answered

  1. Customer calls your number — Keep your existing number. Set Caravan as your after-hours or overflow destination. Takes 5 minutes to set up.
  2. The call is always answered — Caravan answers like a trained dispatcher. Uses your company name, captures flight numbers, pickup locations, passenger counts, and special requests.
  3. Your team has what it needs — Every call recorded and transcribed. Complete booking details delivered to your dispatch team instantly. Nothing falls through.

Built for Airport Shuttle, Black Car, NEMT, Ground Transport & Trucking

Caravan offers three agent roles designed for transportation operations across every vertical:

  • Airport Shuttle & Sedan Services: Flight number, terminal, pickup/drop-off, passenger count, reservation lookup.
  • Black Car & Limousine: Corporate account capture, vehicle preference, flight details, meet-and-greet requests. Works with Limo Anywhere and FASTTRAK Cloud.
  • NEMT (Non-Emergency Medical Transport): Medicaid member ID, trip authorization, mobility type, appointment time, return trip capture. Works with RouteGenie, TripMaster, and Ecolane.
  • Ground Transportation Fleets: Group size, vehicle type (sedan/SUV/sprinter/shuttle/charter bus), contract billing, event planner inquiries.
  • Truck Dispatch: After-hours load capture for owner-operators — broker name, MC#, origin/destination, rate, commodity, delivery window.

Caravan agent roles:

  • Receptionist (Available Now): Handles inbound calls when dispatchers are busy or the office is closed. Reservation lookup, pickup time confirmation, arrival instructions, vehicle details.
  • Reservationist (Available Now): Captures complete new bookings — flight number, terminal, pickup location, drop-off destination, passenger count, and special requests.
  • Dispatcher (Coming Soon): Full dispatch authority — create, edit, cancel reservations, reassign drivers, adjust for flight delays.

Caravan vs. Outsourced Dispatchers

Outsourced dispatchers charge $800–$1,500 per month for after-hours call coverage. Caravan handles the same inbound calls and booking intake for $49 per month — live in 48 hours, no contract, no protocol sheets.

CapabilityOutsourced DispatcherCaravan
Monthly cost$800–$1,500$49
Setup time3–4 days48 hours
24/7 call answeringYesYes
Full booking intakeYesYes
Reservation lookupYes (manual)Yes (instant)
Call recordings & transcriptsRarelyEvery call
Simultaneous callsLimited by staffUnlimited
Driver assignmentYesNo

Most operators switching from an outsourced dispatcher save $12,000 or more per year.

Simple, Flat-Rate Pricing

$49 per month — 300 minutes included. Overage billed at $0.15 per minute.

  • 300 minutes per month included
  • Handles bookings, cancellations, and schedule changes
  • After-hours and overflow coverage
  • Call recordings and transcripts
  • Live in 48 hours — no IT needed
  • Cancel anytime

14-day free trial. No credit card required. Full access.

Frequently Asked Questions

What types of transportation companies does Caravan support?
Caravan is built for airport shuttle companies, black car and limousine services, NEMT (Non-Emergency Medical Transportation) providers, ground transportation fleets, and owner-operator trucking carriers. Each vertical has a dedicated landing page with configuration specific to that operation.
Will callers know they are speaking with an automated system?
It is designed to sound natural and professional, using your company name, greeting, and call flow. For most callers, it feels like a normal front-line call experience.
Does it work with my existing dispatch software?
Yes. Caravan works alongside Limo Anywhere, RouteGenie, or any dispatch system your team uses. You can upload your schedule via CSV or Excel to get started immediately.
How does Caravan compare to outsourced dispatchers?
Outsourced dispatchers charge $800 to $1,500 per month. Caravan handles the same inbound calls and booking intake for $49 per month, live in 48 hours. Most operators save $12,000 or more per year.
How long does it take to go live?
Most operators go live within 48 hours. Nothing launches until you have tested it yourself.
What happens if there is a question the system cannot answer?
The system can transfer the call to your team or take a detailed callback message.
Can it handle flight tracking and pickup time changes?
Yes. It supports flight-related timing, pickup confirmations, and common change scenarios.
What does Caravan cost?
$49 per month with 300 minutes included. Overage is $0.15 per minute. 14-day free trial, no credit card required, cancel anytime.